Albi Group (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our services, or interact with us in any way.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on our site, subscribing to a newsletter, or contacting us via phone, email, or other channels. This may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Transaction details when you make a purchase
• Browsing behavior (through cookies or other tracking technologies)
• Any additional information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Process transactions and provide the services you’ve requested
• Communicate with you, including sending marketing and promotional messages (if you’ve opted in)
• Improve our website and customer service
• Fulfill legal obligations, including compliance with applicable laws and regulations

3. Data Retention

We will retain your personal information for as long as necessary to provide you with services and as long as necessary for legal obligations, resolving disputes, and enforcing our agreements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service providers who help us operate our website or conduct business
• To comply with legal obligations, such as in response to a court order
• To protect the rights, property, or safety of our company, our customers, or others

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our website. You can control your cookie preferences by adjusting the settings in your browser.

6. Security

We implement security measures designed to protect your personal information from unauthorized access, disclosure, or destruction. However, no security system is foolproof, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us at [email protected].

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Albi Group
Address: Zona E Re Industriale, Veternik, 10000 Prishtinë, Kosovë
Email: [email protected]
Phone: +383 49 771 131